Improvements to the Trade Portal
As we continue to invest in our award-winning trade portal, we are pleased to announce some of the new features. Over the last few months, we have introduced a number of updates, including...
- Brand new email sign-up feature
- Ability to hide pricing
- New marketing materials area
- Improvements to price list print styling
- After-sales area to log a complaint
Mailing list sign up
Found on the right-hand side of your screen, you are now presented with the option to 'join our mailing list'. This allows you to sign up directly to company updates via email regarding new ranges, discontinuations, and Portal updates. This is separate from subscription to order updates, which can be managed through the notifications section of user management.
Ability to hide pricing
We have now implemented the ability to hide pricing on your portal login, which will remove all pricing shown when searching for products. You can access the pricing toggle by clicking the drop-down next to your name and selecting ‘toggle product prices’. This will then remove the pricing either until it is toggled back or until you log out, at which point, this will then reset the pricing to show again.
Marketing materials area
Found within the information hub, the marketing materials area allows you to easily access and download our portfolio of imagery alongside our marketing materials, such as our care and warranty guide and technical specifications.
Improvements to price list print styling:
Improvements have now been made to the print styling of the trade price list within the Portal, producing a much clearer document that you can refer to.
After-sales area
We have also implemented a new online after-sales form, which allows you to register 'fitted' or 'non-fitted' faults, provide all the required consumer details and upload pictures, allowing us to easily respond to after-sales issues. This avoids unnecessary delays, providing you with a quicker and more efficient online service. This can be found within the Information Hub, or simply by selecting 'Raise a Complaint' when viewing an order. Click here to view the form.
Cormar are committed to further enhancing user experience and bringing useful and exciting new features to our Trade Portal. If you have any feedback or suggestions you would like to pass on, please share them with your Territory Manager or email marketing@cormarcarpets.co.uk
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