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Over 1 Million People Choose Cormar Carpets Every Year.

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Award-winning Cormar Trade Portal

We are really proud of our Award Winning Trade Portal.

New and existing users can simply and securely log in to start taking advantage of the trade portals exciting features.

Overview
FAQs

Discover the Cormar Trade Portal

Simple and Convenient

Use the Trade Portal whenever it's convenient for you, anytime anywhere, all year round.

Any Device

It's even easier to use the secure Trade Portal on a tablet, mobile or desktop.

Safe and Secure

Rest easy knowing that your personal or sensitive data is safely stored and managed on our secure portal.

Order Tracking

You can see exactly where your order is up to in real-time. We offer 2hr delivery windows, along with email notification helping you to manage your business more effectively.

Account Dashboard

All of your details are held in one place on our secure site making it easier for you to get the information you need for your business.

Consumer Sample Service

Choose consumer samples using our exciting new customer mode. Have them delivered to you or professionally packaged and sent directly to your customer.

Account Dashboard

There's now much more information on your home screen. You can see everything you would want to see all in one place.

  • Your account details, credit status, recent orders and product search are all held here. You can also see details of our latest news and offers.
  • Existing customers can simply and securely log in using their current login details and select the account they want to view.
  • It's easy to get started, we’ll send you all of the information you’ll need to log in and activate your account soon.

Account Activity

  • All of your recently placed order details are held here. You are able to view and track your orders, and confirm delivery and collection details at any time. We provide email notifications that you can manage yourself every time you order. You’ll even be able to find proof of delivery and pay invoices here.

Any Device

  • We listened to what our customers told us and made sure that you can use the Trade Portal anytime using any device. Whether you are in your shop using a desktop PC or out on a job using your tablet or mobile, you can now access the portal whenever it’s convenient for you.

Customer Support

  • We know just how important help and support is for our customers, whether its online or over the phone the Cormar Team are always available to help you with any questions.
  • Our Customer Service pages hold all of the information you will need, if you need any further help you can speak to a member of the Cormar Team online or over the phone.

Consumer Sample Service

  • You can choose and order customer samples using any device in store or in your customers home. You can choose to have them delivered to you, or have them professionally packaged and sent directly to your customer.

Frequently Asked Questions

What is changing?

The Cormar Trade Portal has a fresh new look with improved navigation and exciting new features. We’ve made it easier to find the things that our customers do most often.

The responsive design makes the new trade portal even easier to use on any device you choose.

Why the change?

We are always looking for ways to improve our customers experience with Cormar. Our current portal launched in 2011 and it has proved very popular with our customers. We wanted to build on that success.

Customers told us they like the current portal as a method of placing orders, checking stock, prices and delivery days. They also told us they would like to be able to see their statement online and would like to see proof of delivery all through a secure log in. These new features enhance our existing service and make it easier to access on the go.

With the increasing popularity of touch screen devices and a growing number of customers who are happy to transact in different ways, the time felt right to refresh and improve the design.

When is the change happening?

The new Trade Portal will be available in May 2016

All existing customers will be automatically transferred over to the new portal. You will start to receive plenty of information about this nearer the time.

We know it’s important to make the move over as easy as possible for existing users, so all usernames and passwords will remain the same.

Where can you get help?

Once we launch the new portal we think you will find it easy to use and easier to navigate with lots of exciting features, however if you do need any help you can contact the Portal Helpdesk at help.portal@cormarcarpets.co.uk or 01204 881200